A powerful MCP server implementation that seamlessly integrates with Freshservice. AI models can interact with Freshservice modules and perform various IT service management operations.
Create a new incident ticket with the subject 'Network connectivity issue in the marketing department' and the description 'Users cannot connect to the Wi-Fi in the marketing area.' and set the priority to 'High'.
Update the status of change request number 45678 to 'Approved'.
List all critical incidents reported in the last 24 hours.
Display asset details for the laptop with asset tag 'LT-2023-087'.
Create a change request for scheduled server maintenance next Tuesday at 2 AM.